Business Training Courses
Take a look at our Business Training and details of upcoming Courses
The Change Leader
The Change Leader course brings an open dialogue on successfully leading change within a company that is tailored to delegate needs. Its down to earth approach delivers clarity, reality and confidence.
Leading change is not about Gantt charts or progress meetings or task groups, it’s about people. Of course, there’s a place for the rational world of project management, but real successful change comes from dealing with the irrational world of people’s emotions, beliefs and behaviours.
PRINCE2 Foundation & Practitioner Certification
PRINCE2® (Projects In Controlled Environments) is one of the most popular project management methodologies in the world. PRINCE2® is a credible and prominent methodology that concentrates on boosting productivity and extracting the best from resources. Our PRINCE2® Course mainly focus on the main four elements of PRINCE2®: principles, themes, processes and the project environment that guarantee you to pass your exam on the very 1st attempt.
Note Taking / Minute Taking for Meetings
Most people have to take notes or minutes of meetings occasionally as part of their work. Accurate and timely meeting summaries are extremely important for documenting meetings with colleagues, the public or other organisations.
Dealing with Difficult Situations / Assertiveness
This course enables learners to understand why difficult situations occur and to look at how we can prevent these situations occurring. Also to examine techniques for dealing with difficult situations assertively.
Chairing a Meeting
Much time is wasted by having ineffective meetings. Often this is because the chair does not have the skills to control and drive the meeting. Effective chairing will ensure that a meeting achieves its aims and objectives.
Report Writing
Business reports are your company’s main tool to enable and support critical decision making. If you are proposing a course of action – either within your company or to a client – the report you write will be its best advocate.
It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course has been designed specifically for people who are required to write business reports. It concentrates exclusively on the skills you need to make the writing process easier and the resulting document more effective.
Aspiring Leaders
This is non-accredited course which can benefit someone who is a new team leader/supervisor
or who is in development to move into this role. It can also be applicable to an experienced team
leader/supervisor who wishes to upskill in study before committing to a full qualification. Each
session will include a range of activities and resources to cater for a variety of different learning
styles and abilities within the group; questioning will be targeted at a learner’s ability in order to
stretch and challenge.
Communication, Interpersonal and Presentation Skills
This course enables delegates to understand the impact that communication skills have on other
people, and how improving these skills can make it easier to get better results. The training will
focus on how you can improve your personal communication style, build self confidence, become
more effective with interpersonal and listening skills to become more effective in dealing with others
and effectively read body language. The course also provides an opportunity to develop/improve
you confidence in delivering presentations both at work and personally.
Customer Care – Achieving Customer Service Excellence
This training course enables delegates to understand the vital importance of customer service to any
organisation and assists them to provide exceptional customer service, either themselves or through
the actions of their staff. This course is beneficial to anyone who either directly comes into contact
with customers, both face-to-face and on the phone, or who manages people who do.
Understanding Dyslexia
This training course is aimed at providing employers with a range of strategies, techniques and
approaches to assist in identifying and supporting employees with dyslexia across core skills areas
in the workplace and increase personal effectiveness and efficiency. This one-day course covers
awareness of dyslexia, how to make your workplace dyslexia friendly and includes practical tips.
First Aid Mental Health Awareness
This training course is aimed at providing employers with a range of strategies, techniques and
approaches to assist in identifying and supporting employees with dyslexia across core skills areas
in the workplace and increase personal effectiveness and efficiency. This one-day course covers
awareness of dyslexia, how to make your workplace dyslexia friendly and includes practical tips.
Motivational Interviewing
Motivational interviewing (MI) is a directive, client-centred style for eliciting behaviour change by
helping clients to explore and resolve ambivalence. It is most centrally defined not by technique but
by its spirit as a facilitative style for interpersonal relationship, improving these skills can make it
easier to get better results. The training will focus on how you can improve your interpersonal skills,
build self-confidence, become more effective with your interaction skills.
Resilience Training – 1 Day
The scale of the current challenges have significantly increased the risk of reaching break point,
and means that developing resilience is even more important than ever before for staff and
organisations working in the community sector. Directive Training design and deliver bespoke
resilience training workshops and programmes.
Solution Focused Brief Intervention Therapy
Solution Focused Brief Intervention Therapy was developed in America in the 1980s by Steve
de Shazer and Insoo Kim Berg. After spending many years studying problem behaviour and trying
to change it, they switched to studying ‘solution behaviour’ and how to promote solutions. The course
is aimed at any professional working with adults, young people, children or families, where
behavioural or attitudinal change is needed or desired.
Contact us
Opening Hours
Mon-Fri: 8:00-17:00
Sat-Sun: Closed